Ropewalk Piazza Hotel Managed By The Ascott Limited

1. Location - Walking distance to popular food outlets, heritage streets, mall. 2. Apartment is big and comfortable. 3. Quiet at night. No noisy bars/clubs nearby. 4. Staff are friendly and provide good service. 5. Entrance to apartment is at street level. Easy to access by keying in code. No inconvenience of having to share access cards amongst family members.

King sized bed, very spacious rooms, lots of cabinets  - has a little living room.  - has kitchen sink, microwave, fridge, cutleries, dish washer makes it convenient - Customer service was always very prompt. Maintenance people also come asap.

We had a great stay at Ropewalk Piazza Hotel! The service from the staff was exceptional – they were very responsive and accommodating throughout our visit. Kudos to the team for their excellent hospitality. While the room showed some signs of age, it was well-maintained and clean, which we appreciated. The location is absolutely perfect, with malls just across the street, making it super convenient for shopping and dining. Overall, everything was good, and we truly enjoyed our stay. Thank you for making our visit comfortable and pleasant!

1. The excellent and professional services by the staff were just incredibly amazing. They were friendly, very helpful, kind, patient, and interacted very well to meet all our needs. The wonderful staffs who attended my family with care were, Mr Selva Kumar, Mr Seyviar and Ms Tharani and Mr Irfan. They were prompt and very responsive via what's app. Great service 👏 👍 👌. 2. The apartment was perfect my family of 4. My boys had a comfortable stay and the experience was a rich and memorable one. The place was clean and room service was good. Bottles of water and toiletries were all provided. 3. The location is great as it has nearby eatries, attractive landmarks and most areas are easily accessible (walk / grab). Overall, it was a great and pleasant experience at Ropewalk Piazza Hotel.

Ease of communication with staff. Kudos to Amirul and Akmal! They tried their best to accomodate an early check in and were proactive in reaching out via whatsapp to communicate check in, check out arrangements plus prompt in responding to a request for a top up of bottled water. Also helped hold luggage post check out, as flight was in the late evening. Ultimately, being clear (but reasonable!) with requests ahead of time was a win win situation 😀 Location was a plus too - across the road from 2 malls (Pranjin and 1st Avenue) and less than 90 metres to the nearest eatery, plus night market/street food was just beyond. The hotel is within walking distance (a slow stroll!) to most spots of interest, if one has time to explore on foot or a quick Grab as an alternative! A comfortable base for an exploration of Penang, suitable for a friends or family of 5 in a 3 bedroom, 2 bathroom unit. Loved it and hope to be back again!